Why Didn't My Lootday Offer Track?

Check tracking permissions first

On iPhone or iPad, open Settings, then Privacy & Security, then Tracking. Turn on Allow Apps to Request to Track and accept the permission prompt when the game asks for it.

If tracking is disabled at the system level, the game cannot reliably send attribution signals back to the offer partner.

Start the offer through Lootday

Launch the offer from Lootday, follow the redirect, install the game as a new user, allow tracking, and then complete the listed goals.

Downloading the app directly from an app store or using a link from another source can break the connection between your device and the offer.

Check VPNs and validation delays

VPNs, proxies, emulators, automated tools, and multiple accounts can corrupt attribution signals and trigger fraud checks.

Some milestones also remain pending while the partner validates the install or gameplay event. Wait for the listed tracking window before contacting support, and include the offer name, milestone, timestamp, and screenshots.

Frequently asked questions

Why did my game milestone not appear?

Check tracking permissions, confirm that you started the offer through Lootday, and allow time for partner validation.

Should I reinstall the game?

Usually no. Reinstalling can make attribution harder unless the offer instructions specifically tell you to do it.

What should I send support?

Send the offer name, milestone, completion time, device details, and screenshots showing your in-game progress.

Key takeaways

Check tracking permissions first

Start the offer through Lootday

Check VPNs and validation delays

Frequently asked questions